How will my order be delivered?
Your order will be delivered through our trusted courier partners. Once shipped, you’ll receive a tracking number via email to monitor your delivery status. Delivery times vary based on location and shipping method selected at checkout.
What do I need to know?
Ensure you provide accurate shipping details and choose the appropriate payment method during checkout. Review your order summary before finalizing your purchase to confirm all items and quantities are correct.
How will I know if my order has been placed successfully?
After placing your order, you will receive an order confirmation email containing your order number and details. If you don’t receive this email, please check your spam folder or contact our customer service for assistance.
How do I check the status of my order?
To check your order status, use the tracking number provided in your shipping confirmation email. You can also log in to your account on our website and view your order history for real-time updates.
Can I cancel my order?
Orders can be canceled within a short window after placement, typically within 1-2 hours. To cancel, please get in touch with our customer service team immediately. Once an order is in processing or has shipped, cancellations may not be possible.
Do you allow exchanges?
Yes, we offer exchanges within 30 days of receipt for most items. Products must be in their original condition and packaging. To initiate an exchange, please get in touch with our customer service team for instructions.
What are the shipping charges?
Shipping charges vary based on the delivery method and destination. Standard shipping rates apply, with options for expedited services available. Shipping costs will be calculated at checkout and displayed before you confirm your order.